Privacy Policy

1. Information We Collect

When you use our Site, we may collect:

• Personal Information: name, phone number, email address, shipping address
• Payment Information: processed only via payment platforms; we do not store full credit card details
• Order and transaction details
• Browsing data and Site usage records (e.g., pages visited, device/browser information)

2. How We Use Your Information

We may use your personal information to:

• Process and deliver your orders
• Provide customer service and after-sales support
• Send promotional emails (only with your prior consent)
• Improve and optimize the Site and user experience

3. Sharing of Information

We share your information only when necessary, such as with logistics/shipping providers and payment processors, for order fulfillment and payment processing. We do not sell or trade your personal information.

4. Data Security

We implement reasonable technical and organizational measures to protect your information. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

5. Cross-Border Data Transfers

As we operate in Hong Kong, your information may be transferred to, stored in, or processed in Hong Kong or other jurisdictions where our service providers are located. By using the Site, you consent to such transfers, subject to appropriate safeguards where required by law.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for receiving marketing communications

To exercise your rights, please contact us at:

7. EU and UK Users (GDPR/UK GDPR)

If you are located in the EU or UK, we will process your personal data in accordance with GDPR/UK GDPR, including:

• Processing only where we have a lawful basis (e.g., contract performance, legitimate interests, consent, legal obligation)
• Using data only for specified, explicit purposes
• Your rights to request deletion, data portability, and restriction of processing, and to object to processing where applicable

You also have the right to lodge a complaint with your local data protection authority.

8. Updates to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Site and indicate the “Last Updated” date. Continued use of the Site after changes become effective constitutes acceptance of the updated Policy.